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I purchased a Commute 1 and I absolutely love this bike. It is loaded with features and performs very well. It took some getting used too but now I’m 100% sold on this bike
I’ve had mine for about 2 weeks now and I absolutely love it. The pedal assist is really nice on those not so pleasant grades. The throttle only feature is perfect when ya just don’t feel like peddling
Hi Bob O,
Thank you very much for your review of the Denago Commute 1 Step-thru eBike. We were happy to hear that it performed well on slopes. The throttle only is also our special feature. Thank you for choosing Denago product and we hope you continue to enjoy it for many rides to come.
-Denago
I’m writing this review because the Seller has been outstanding as far as standing by their product and quick responses. Like all products, the Denago Hunting Electric Bike I purchased had it’s issues. However, GREAT Customer Service and honor in “making things right” with the buyer is something to respect and definitely gains trust. I am 100% satisfied with this Company for standing by their product and going above and beyond to make amends for issues that arose. The Ebike is great, but like I said, not without some after purchase fixes. Ebike is working just as advertised too. Purchase from them with confidence.
Thank you to Denago for all your assistance.
"First off - the customer service from this company is exceptional. They communicated throughout the process to make sure I was getting exactly what I wanted once I ordered the bike. They called to make sure I was getting the size, battery power, everything that I wanted. I received the bike several days earlier than promised - BECAUSE THEY DROVE IT TO ME! I live about 80 miles from the city they are located in..
the bike are amazing (I ordered 2). Well built, study. Lots of unexpected extras. I am about 6’2, 230lbs and this bike is comfortable and has no problem getting up hills, up to speed, and going for miles. I am VERY pleased with this purchase and would highly recommentld the bike and the company!"
Still waiting for it
Are you sending me a new charger?
Out of the box it performed great. It's a heavy bike but it handles fine. The only issues I had is the seat is as hard as a rock and not very comfortable and on my first ride (14 miles) the front tire was not properly seated on the bead. My fault for not checking it. I even got it up to 32 mph going down hill. The brakes are firm and responsive. I'm a bigger guy at 6' 4" and 230lbs and it pulls me fine. I do have pedal on the big hills or it will bog it down to 10 mph. Very happy with the bike.
Thanks for the good quality rack and support at the hollywood bicycle shop
I waited to receive before submitting review. I would have rated night if two mounting bolts would have been provided. $20 price seemed a little high, but wanted to replace in kind. Unfortunately mine broke and I discarded pieces including mounting bolts! Now I get to figure out what size and length!
This bike is awesome ! Comes packed really good. And customer service is great ! He’s very helpful in any issues or problems you have, and go out of their way to please their customers. If your contemplating on buying this bike, I definitely recommend buying it. Was exactly what I was looking for in a mountain bike style bike.
My only problem with the bike is the seat beside that this bike never showed any signs of failure when it comes to a 400 pound man I must say the bike is one solid bike I love this product!!!
This is a great high quality ebike! It's tons of fun and easy to shift through gears. Pick up speed from stop position to cross a street is a breeze with the throttle. Speaking of breeze, my pup and I enjoy lots of "wind therapy". Highly recommended and well worth the money. Well wrapped and protected, arrived without a scratch and easy to assemble. Thanks to Denago
After 3 months one of the batteries stopped holding a charge, I contacted customer service and received a replacement within 2 weeks. This bike has been a game changer for our son. All of his friends now want the same one.
Hi David Thomas Adair,
Thank you so much for your review of the Denago Fat Tire Step-thru eBike. We are very happy that you and your children like our products. You are Denago’s best brand ambassadors! Thank you for choosing Denago product and we hope you continue to enjoy it for many rides to come.
-Denago
This a very solid bike, rides very smooth and fast. The assembly is short, pretty much putting the front wheel on. Customer service was very helpful, my bike arrive defective, it was not charging. Customer service fixed it though and was very helpful. Would highly recommend this bike
Tech support was great. Received parts quickly
My girlfriend bought this for me for my birthday. I drive her with me to ride around the city and it's very comfortable and I don't get stuck in traffic like a car. I like this car very much. I usually use it to commute to work and as the name of this bike suggests, I love it and appreciate her a lot.
We have bought two bikes and really enjoy them. We take them camping every time we go and it is so easy to get around the campgrounds with them. I highly recommend anyone who enjoys bike riding to purchase one of these.
"As a former Triathlete (retired due to injury) this is a perfect design to get back in the game... As any former athlete retirement can be cruel in means as of weight gain. And man it's been cruel. Lol. At over 260lbs and over 6' I was skeptical that this piece of machinery would handle my size. Well I'm pleased to say it did! 😀
This is ebike is highly recommended for those individuals like me that want to get those peds going again. Walking is very good but the pleasure on the hips can be an issue. So consider this ebike, big guy or gal."
Excellent Ebike , affordable and smooth , the best part was to be able to test it out at a local dealer Hollywood bicycle shop, the staff was very friendly. Highly recommended.